Seasonal Holiday Shift Lead — Lead Joyful Guest Experiences

Cherry Hill Programs, Inc; Silver Spring (MD); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Same-day pay

Employee Referral Program

Flexible scheduling

Growth opportunities within division

Holiday perks for you and family

Job summary

Cherry Hill Programs is hiring a Shift Lead to support Santa photo sets, greet families, assist with photos, and help daily operations run smoothly. You’ll bring warmth, energy, and leadership to each shift, ensuring a joyful holiday experience for guests and their families.

The role emphasizes customer service, team collaboration, and reliable, friendly guest interactions in a fast-paced environment. Seasonal hours include evenings, weekends, and holidays; prior photography experience is not

Qualifications

• Experience in customer service or retail is preferred but not required.
• Must be at least 18 years old and able to lift up to 50 pounds.

Responsibilities

• Open and close the venue as assigned.
• Lead by example and reinforce store policies.
• Troubleshoot issues and escalate to IT or management as needed.
• Assist with training and recruiting as required.
• Take photos and provide guests with souvenirs; photography experience not required.
• Provide excellent guest service throughout the experience.
• Operate POS system and photography gear; maintain a safe, clean work environment.

Skills

Customer service

Team leadership

Retail operations

Cash handling

Guest relations

Tools

POS system

Photography equipment

Job description

Cherry Hill Programs is hiring a Shift Lead to support Santa photo sets, greet families, assist with photos, and help daily operations run smoothly. You’ll bring warmth, energy, and leadership to each shift, ensuring a joyful holiday experience for guests and their families.

The role emphasizes customer service, team collaboration, and reliable, friendly guest interactions in a fast-paced environment. Seasonal hours include evenings, weekends, and holidays; prior photography experience is not