Seasonal Holiday Retail Lead: Drive Magic & Service

Cherry Hill Programs, Inc; State College (Centre County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Same day pay

Employee Referral Program

Growth opportunities

Exclusive Holiday Perks

One free Santa visit for friends and 2

10 photo prints

10 free holiday cards

Personalized Santa message

Pixie Post access

Job summary

Cherry Hill Programs, Inc. is seeking a Local Manager to lead the team responsible for creating magical holiday memories for families.

You will oversee daily photo operations, drive sales and service excellence, and ensure every guest enjoys a memorable Santa visit and high-quality photo experiences. You will foster a positive team environment, create schedules, recruit and train staff, and coordinate with venue partners to deliver outstanding guest service.

Qualifications

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Availability to work approximately 40 hours per week, with additional hours as business needs require.
• Ability to lift and carry equipment up to 10–25 pounds and stand for prolonged periods of time.

Responsibilities

• Foster a positive, team-focused work environment.
• Create schedules and ensure proper staffing coverage.
• Recruit, hire, train, and onboard team members.
• Oversee daily operations and site performance.
• Respond promptly to business calls and emails.
• Drive sales, cash handling compliance, and team performance.
• Verify and submit daily deposits and financial paperwork.
• Coach team members to deliver exceptional guest service.
• Build strong relationships with venue partners and vendors.
• Partner with host venues to support efficient operations.
• Resolve guest concerns and ensure positive experiences.
• Manage seasonal setup, breakdown, and equipment security.
• Perform additional duties as assigned.

Skills

Leadership

Communication

Time management

Staffing & scheduling

Coaching & training

Sales performance

Guest service

Problem-solving

Organization

Tools

Microsoft Office

Job description

Cherry Hill Programs, Inc. is seeking a Local Manager to lead the team responsible for creating magical holiday memories for families.

You will oversee daily photo operations, drive sales and service excellence, and ensure every guest enjoys a memorable Santa visit and high-quality photo experiences. You will foster a positive team environment, create schedules, recruit and train staff, and coordinate with venue partners to deliver outstanding guest service.