Seasonal Guest Safety & Security Lead

XANTERRA TRAVEL COLLECTION; Williams (AZ); On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Free gym and pool access!

Full benefits package!

Free day train tickets!

Exclusive retail and dining discounts

A fast-paced, exciting work环境!

Meet people of all ages from all over

Job summary

Xanterra Travel Collection's Grand Canyon Railway is seeking a Safety Officer to protect guests, employees, and property on a seasonal basis in Williams, AZ.

This 40-hour week, second shift (3:00pm–11:00pm) role focuses on regular inspections, incident reports, safety training, and coordination with HR and local authorities, while delivering outstanding guest service.

Be part of a dynamic safety team that values Guest Experience, Risk Management, and a fast-paced environment.

Qualifications

• Must possess a valid Arizona Driver’s License.
• Intermediate computer skills with MS Office programs.

Responsibilities

• Fully understand and support Xanterra Mission Statement, CulturalPillars, Community Commitment, and Core Values.
• Ensures the safety and security of all Grand Canyon Railway properties by conducting regular inspections of all facilities.
• Works as a support team for other departments who may have security/safety needs.
• Works with Human Resources department to initiate pre-employment testing, escorting to clinic and performing screening for substances.
• Maintains awareness of fire notification and evacuation plans and the use of fire extinguishing equipment.
• Maintains awareness of emergency medical notification procedures.
• Maintains professional working relationships with local Law Enforcement and other designated officials.
• Handles medical, fire, security and/or safety situations calmlyand professionally.
• Interacts in a non-confrontational manner with guests, employees, and other designated officials, always keeping guest service in mind while interacting.
• Communicates professionally via handheld radio, following established radio usage procedures.
• Investigates any guest or employee complaints or incidents.
• Observes and resolves situations within your limit of control and within guidelines established by Risk Management.
• Reports incidents accurately and professionally, by preparing written reports of all shift activities/incidents; reports must be detailed in times, dates, names and/or descriptions of people involved in incidents, detailed descriptions of those incidents that refrain from personal comment.
• Always maintain open lines of communication, informing supervisor and Risk Director of all incidents no matter the severity.
• Provides shuttle service to guests and employees throughout the Grand Canyon Railway properties.
• Adheres to all safety, Risk Management, and environmental policies.
• Attends and successfully complete ongoing training classes as determined by the Risk Director.
• Works productively under minimal supervision.
• Other duties as assigned.

Skills

Valid Arizona Driver's License

MS Office

Job description

Xanterra Travel Collection's Grand Canyon Railway is seeking a Safety Officer to protect guests, employees, and property on a seasonal basis in Williams, AZ.

This 40-hour week, second shift (3:00pm–11:00pm) role focuses on regular inspections, incident reports, safety training, and coordination with HR and local authorities, while delivering outstanding guest service.

Be part of a dynamic safety team that values Guest Experience, Risk Management, and a fast-paced environment.