Seasonal Guest Experience Specialist

Cal-Am Properties, Inc.; Northern (KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Cal-Am Properties, Inc. is seeking a Seasonal Guest Services Representative (#146) to deliver outstanding customer service at our RV resorts and manufactured home communities. The role focuses on resolving issues, providing information, and ensuring a positive guest experience.

The position offers $16.00 per hour and a Monday to Friday schedule from 8:00 am to 4:00 pm. Responsibilities include assisting external customers, processing contracts and forms, updating records, and coordinating with

Qualifications

• High school diploma or equivalent required; experience may substitute.
• 1 year combined education/experience preferred.
• Bachelor’s degree preferred.

Responsibilities

• Provides excellent customer service to external customers.
• Maintains a friendly, helpful demeanor and ensures customer satisfaction.
• Provides information regarding policies and procedures to customers.
• Input data in information systems and maintain records.
• Processes contracts and related paperwork; updates logs and databases.

Skills

Customer service

Education

High School or equivalent

Bachelor’s Degree

Job description

Cal-Am Properties, Inc. is seeking a Seasonal Guest Services Representative (#146) to deliver outstanding customer service at our RV resorts and manufactured home communities. The role focuses on resolving issues, providing information, and ensuring a positive guest experience.

The position offers $16.00 per hour and a Monday to Friday schedule from 8:00 am to 4:00 pm. Responsibilities include assisting external customers, processing contracts and forms, updating records, and coordinating with