Seasonal Guest Experience Specialist

Hilton; Coronado (CA); On-site; USD 42,000 - 52,000; Part time

Job summary

Hilton in Coronado, CA is seeking a Seasonal Guest Services Coordinator to support guest services operations and create memorable experiences for every guest.

You will greet guests, answer inquiries by phone, email, or in person, and assist with group documentation and luggage for events. This role emphasizes hospitality, integrity, and teamwork as part of Hilton's renowned guest-centric culture.

Qualifications

• A passion for hospitality and guest service.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Team-oriented mindset with a sense of ownership.

Responsibilities

• Coordinate department activities and support lobby and bell team members.
• Respond promptly to phone, email, and in-person inquiries.
• Greet guests and provide directions and local recommendations.
• Prepare group documentation, rooming lists, and amenities details.
• Assist with clerical tasks and ad-hoc departmental projects.

Skills

Customer service

Communication

Hospitality mindset

Teamwork

Administrative skills

Job description

Hilton in Coronado, CA is seeking a Seasonal Guest Services Coordinator to support guest services operations and create memorable experiences for every guest.

You will greet guests, answer inquiries by phone, email, or in person, and assist with group documentation and luggage for events. This role emphasizes hospitality, integrity, and teamwork as part of Hilton's renowned guest-centric culture.