Seasonal Guest Experience Associate – Campground Attendant

Metis Crossing; August (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at a unique cultural destination in Alberta as a Seasonal Guest Experience Associate. This role offers an opportunity to immerse yourself in the Métis culture while providing exceptional service to guests. As a Campground Attendant, you will be responsible for maintaining the campground's professional presentation, ensuring guest satisfaction, and performing various outdoor maintenance tasks. The position requires strong communication skills and the ability to work in a physically demanding environment. If you are passionate about cultural experiences and enjoy working with diverse audiences, this role is perfect for you!

Benefits

Rich Indigenous Cultural Experience

Comprehensive Training

Part-time Opportunities During School Year

Qualifications

• Experience in grounds keeping and building maintenance preferred.
• Ability to work independently and collaboratively in a team.

Responsibilities

• Ensure guest satisfaction and maintain campground appearance.
• Perform outdoor maintenance tasks and operate equipment safely.
• Check campers in and out, ensuring clear communication.

Skills

Oral Communication Skills

Attention to Detail

Flexibility

Physical Capability

Education

Experience as a Campground Attendant

Knowledge of Alberta Métis Culture

Tools

Tractors

Lawnmowers

Utility Vehicles

Chainsaws

Job description

Seasonal Guest Experience Associate – Campground Attendant

Location: Métis Crossing, Smoky Lake, AB
Closing Date: Until Suitable Candidate Found
Position Status: Seasonal (May – August), Full time

The Organization
Métis Crossing is Alberta’s first major Métis destination where we share and celebrate the Métis culture with all people! The Lodge and the Gathering Centre at Métis Crossing are special blends of comfort, culture, and Métis history.

The Opportunity
Métis Crossing seeks a dynamic team member for the position of “Summer Campground Attendant.” The successful applicant will be responsible for contributing to the professional presentation and appearance of Métis Crossing. Basic knowledge, understanding, and experience in grounds keeping, gardening, and building maintenance is preferred.
Working with the Facilities Manager, the Summer Campground Attendant is responsible for custodial duties of the campground and ensuring that guests receive the fastest service possible in a safe and courteous manner.

Key Responsibilities

1. Work closely with customers to ensure satisfaction and a positive experience.
2. Check campers in and out, maintaining clear communication with the front desk.
3. Receive and direct guest reservations, guiding patrons to their assigned campsites.
4. Verify payments by checking receipts and campground passes.
5. Ensure campground rules are respected and enforce them as necessary.
6. Perform outdoor maintenance tasks, including lawn cutting, weed trimming, garbage collection, and recycling management.
7. Safely and effectively operate equipment, such as tractors, lawnmowers, utility vehicles (side-by-sides), and chainsaws.
8. Prepare campsites by cleaning, collecting garbage, sanitizing washrooms, porta potties, and shower facilities before new arrivals.
9. Sell and deliver firewood to customers, monitor firewood inventory, and maintain an organized and clean woodshed.
10. Sell and stage camp equipment rental kits, ensuring all rentals are accounted for during customer checkouts.
11. Assist the Facilities Maintenance Department with tasks as required.
12. Be available for day and evening shifts as needed.
13. Report any issues or defective equipment to the supervisor promptly.
14. Adhere to Workplace Hazardous Materials Information System (WHMIS) regulations at all times.
15. Perform other duties as assigned.

Preferred Qualifications

1. Previous experience as a Campground Attendant or similar role.
2. Knowledge and adherence to safe working practices.
3. Familiarity with Alberta history and cultural diversity.
4. Knowledge of Alberta Métis culture and traditions.

Skills & Competencies

1. Strong oral communication skills to interact effectively with guests and team members.
2. Experience working with diverse audiences, including varying cultural backgrounds and ages.
3. Flexibility to adapt to changes in schedules and assignments.
4. Attention to detail in all aspects of the role.
5. Ability to work both independently and collaboratively in a team setting while taking direction effectively.
6. Physical capability to lift up to 50 pounds and work in a physically demanding environment.

Other Requirements

1. Ability to work on-site at Métis Crossing in Smoky Lake.
2. Clear Criminal Record Check.
3. Clear Driver’s Abstract.

Employment Details:
Schedule based on a 40-hour workweek, including weekdays, weekends, and holidays.

What we Offer

1. A rich Indigenous cultural experience.
2. Opportunity to work at the first major Métis cultural destination.
3. Part-time or casual employment opportunities during the school year.
4. Comprehensive training to ensure success in the role.

Métis Crossing thanks all applicants for their interest. Only applicants selected for an interview will be contacted. No phone calls please.

We recognize that we are on traditional gathering and traveling routes, now called Métis Crossing. We acknowledge that we are situated within the Otipemsiwak district 12 & Treaty six territory. We acknowledge the First Nations, Métis, and Inuit as Indigenous peoples, who also share this land.