Seasonal Gaming Sales Associate — Guest Service Pro

GameStop Corp.; Lima (OH); On-site; USD 16,531 - 20,664; Full time

Job summary

GameStop Corp. in Lima, Ohio, is seeking a Seasonal Sales Associate to support the store team during peak holiday sales, delivering outstanding guest service and helping with merchandise, cleanliness, and store upkeep.

The role emphasizes customer satisfaction, flexibility to work nights, weekends, and holidays, and adherence to store policies while contributing to sales and loss-prevention efforts.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent preferred.
• Previous retail sales or guest service experience preferred.

Responsibilities

• Provide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop.
• Fully support the overall shopping environment, including visual and operational aspects, and actively contribute to all store sales initiatives throughout the holiday season.
• Collaborate with the store team to ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines.
• Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
• Assist the store team in meeting and exceeding sales, profit, and shrinkage reduction goals.
• Address guest questions and concerns promptly, effectively, and courteously, and escalated customer issues and complaints in a timely and professional manner to a store keyholder.
• Support effective inventory control and loss prevention practices, including awareness of scams and adherence to safety best practices.
• Consistently adhere to GameStop policies and procedures, including but not limited to attendance, confidentiality, conflict of interest, and ethical responsibilities.

Skills

Guest service

Flexible schedule

Outgoing personality

English communication

Stand for long hours

Teamwork

Bilingual English/Spanish (preferred)

Education

High school diploma or equivalent

Job description

GameStop Corp. in Lima, Ohio, is seeking a Seasonal Sales Associate to support the store team during peak holiday sales, delivering outstanding guest service and helping with merchandise, cleanliness, and store upkeep.

The role emphasizes customer satisfaction, flexibility to work nights, weekends, and holidays, and adherence to store policies while contributing to sales and loss-prevention efforts.