Seasonal Gaming & Guest Service Associate

GameStop; Cedar Rapids (IA); On-site; USD 16,531 - 22,041; Full time

Job summary

GameStop is seeking a Seasonal Sales Associate to support the store team during peak periods. You will focus on sales, customer service, and store presentation while adhering to company policies. The role emphasizes friendly guest interactions, product recommendations, and teamwork in a fast-paced holiday season.

Ideal candidates will be 18+, have a high school diploma (or equivalent), and prior retail or guest service experience is preferred. Availability for holidays and peak days is expected.

Qualifications

• Availability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to follow instructions presented in written, oral, and diagram form.
• Outgoing and friendly personality with strong guest service skills.
• Proven ability to provide genuine and friendly assistance to every guest.
• Strong verbal communication and listening skills in English; bilingual English/Spanish preferred.

Responsibilities

• Provide best-in-class customer service by greeting guests and assisting with video gaming needs.
• Support store environment, assist in merchandizing and stock management.
• Maintain cleanliness and organization of all store areas per guidelines.
• Help meet sales, profit, and shrinkage goals.
• Address guest questions promptly and escalate issues to a store keyholder.

Skills

Flexible schedule

Guest service

Outgoing personality

Clear communication

English/Spanish bilingual

Education

High school diploma or equivalent

Job description

GameStop is seeking a Seasonal Sales Associate to support the store team during peak periods. You will focus on sales, customer service, and store presentation while adhering to company policies. The role emphasizes friendly guest interactions, product recommendations, and teamwork in a fast-paced holiday season.

Ideal candidates will be 18+, have a high school diploma (or equivalent), and prior retail or guest service experience is preferred. Availability for holidays and peak days is expected.