Seasonal Gaming & Customer Experience Specialist

GameStop; Virginia (MN); On-site; USD 16,531 - 20,664; Part time

Job summary

GameStop is seeking a Seasonal Sales Associate to support our store team during peak season, delivering outstanding guest service in a fast-paced retail environment. You will focus on sales, store maintenance, and customer service, assist with stocking, merchandising, and loss prevention, and help the team meet seasonal sales goals while upholding company policies and safety standards.

Availability on nights, weekends, and holidays is required; previous retail or guest service experience is

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent preferred.
• Previous retail or guest service experience preferred.
• Bilingual English/Spanish preferred.
• Ability to work nights, weekends and holidays.

Responsibilities

• Provide best-in-class customer service by promptly greeting guests, assisting them with their video gaming needs, recommending additional items as appropriate, applying all selling behaviors during every transaction, and expressing gratitude to every guest for choosing GameStop.
• Fully support the overall shopping environment, including visual and operational aspects, and actively contribute to all store sales initiatives throughout the holiday season.
• Collaborate with the store team to ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines.
• Assist in stocking and restocking merchandise on shelves and fixtures, as well as transferring products from the stock room to the front of the store, ensuring that all products are well-presented, organized, and alphabetized on the selling floor.
• Assist the store team in meeting and exceeding sales, profit, and shrinkage reduction goals.
• Address guest questions and concerns promptly, effectively, and courteously, and elevate customer issues and complaints in a timely and professional manner to a store keyholder.
• Support effective inventory control and loss prevention practices, including awareness of scams and adherence to safety best practices.
• Consistently adhere to GameStop policies and procedures, including but not limited to attendance, confidentiality, conflict of interest, and ethical responsibilities.

Skills

Flexible schedule

Outgoing personality

Guest service

Clear communication

English/Spanish

Stamina

Reliability

Education

High school diploma or equivalent

Job description

GameStop is seeking a Seasonal Sales Associate to support our store team during peak season, delivering outstanding guest service in a fast-paced retail environment. You will focus on sales, store maintenance, and customer service, assist with stocking, merchandising, and loss prevention, and help the team meet seasonal sales goals while upholding company policies and safety standards.

Availability on nights, weekends, and holidays is required; previous retail or guest service experience is