Seasonal Front End & Customer Experience Associate

Washington Fine Wine & Spirits LLC; United States; On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans

401(k)

Job summary

Total Wine & More in Washington state seeks a Cashier/Front End Team Member to provide fast, friendly service, handle transactions, verify IDs, promote the loyalty program, and bag products.

This seasonal role may also serve as a Sales Associate or Merchandiser. The position includes training on wine, spirits, beer, store safety, and compliance with alcohol laws; benefits include PTO, discounts, health plans, retirement options, and tuition assistance.

Qualifications

• High school diploma or equivalent preferred.
• Passion for best-in-class customer service and team player mindset.
• 1-3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.

Skills

Customer service

Team player

Flexible schedule

Communication

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More in Washington state seeks a Cashier/Front End Team Member to provide fast, friendly service, handle transactions, verify IDs, promote the loyalty program, and bag products.

This seasonal role may also serve as a Sales Associate or Merchandiser. The position includes training on wine, spirits, beer, store safety, and compliance with alcohol laws; benefits include PTO, discounts, health plans, retirement options, and tuition assistance.