Seasonal Front Desk Supervisor – Signature Collection

alterra; Utah; On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Ski pass (varies)

Discounted rentals

Subsidized meals

Subsidized housing options

Staff discounts

Healthcare options

401k plan with company match

Job summary

Deer Valley Resort in Utah is seeking a Guest Services Supervisor for a seasonal, mid-day to evening role at the Signature Collection front desk. You will support the front office manager, supervise staff, and ensure guest, owner, and employee satisfaction.

The job requires overseeing check-ins, reservations, cash handling, and coordination of staff schedules, with opportunities to train and develop team members. Housing options may be available.

Qualifications

• Leadership, coaching, and mentoring experience preferred.
• Must have a valid driver's license and clean driving record.
• Excellent understanding of computers, systems, and guest service tools.
• Must be able to work varied shifts, including overnight shifts.

Responsibilities

• Check guests in and out and settle guest balances upon departure.
• Give guests directions, information, and instructions.
• Make reservations for restaurants, transportation, childcare, and other activities on guests' behalf.
• Help recruit, manage, train, motivate, and evaluate the front desk staff.
• Handle cash, credit card, and lift ticket sales transactions daily.
• Balance and close out lift ticket sales at end of day.
• Proactively solve guest, owner, and employee problems with urgency and empathy.
• Assist with bellstaff and concierge duties and guest requests.
• Develop processes to ensure smooth front desk operation and flow.
• Assist in scheduling, training, and timecard completion for staff.

Skills

Leadership

Driver's license

Computer systems

Flexible shifts

Job description

Deer Valley Resort in Utah is seeking a Guest Services Supervisor for a seasonal, mid-day to evening role at the Signature Collection front desk. You will support the front office manager, supervise staff, and ensure guest, owner, and employee satisfaction.

The job requires overseeing check-ins, reservations, cash handling, and coordination of staff schedules, with opportunities to train and develop team members. Housing options may be available.