SEASONAL FOOD RUNNER - EXPO

TS RESTAURANTS GROUP; Tahoe City (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

Holiday Pay

Paid Time Off

Employee Meal Program

50% Food & Beverage Discount

Referral Program

Anniversary Gift

Rewards & Recognition

Holiday Party

Scholarship Program

Job summary

TS RESTAURANTS GROUP is seeking skilled FOOD RUNNERS / EXPOS to join Sunnyside Resorts in Tahoe City, CA. The starting rate is $16.90/hr plus tips, with combined earnings potentially reaching $25-30/hour depending on tips.

We are targeting candidates with full-time and weekend availability through the summer, ending September 30. Applicants should be at least 16 years old, able to pass training, and possess California Food Handler certification within 30 days of hire.

Qualifications

• Prior restaurant experience (Greeter, Busser, Food Runner, Expo, Server)
• California Food Handler Certificate required within 30 days of hire
• US Work Authorization
• Reliable transportation
• Must be at least 16 years of age

Responsibilities

• Assist servers and ensure high-quality service
• Greet guests in a warm, friendly manner
• Deliver food to tables within timing standards
• Ensure proper condiments and utensils are available
• Address guest requests and escalate issues promptly
• Maintain cleanliness of service areas and pass

Skills

Food service experience

Customer service

Communication

Teamwork

Safety awareness

Education

California Food Handler Certificate

Job description

Job Details

Job Location: Sunnyside Resorts - Tahoe City, CA 96145
Salary Range: $16.90 - $16.90 Hourly
We are looking for skilled FOOD RUNNERS / EXPOS to join the Sunnyside team! The starting rate is $16.90/hr plus tips (The combined rate is up to $25-30/hour).

Availability requirements: We are especially looking for candidates with full time and weekend availability through the summer (ending September 30). Please have tentative start date and end date available during interview process. Must have at least three days of availability. At least two days of weekend availability is preferred (Friday-Sunday).

BENEFITS

• Medical, Dental, and Vision insurance for qualifying employees
• Free access to counseling and well being coaching through Employee Assistance Program
• Holiday Pay - Time and a half for Thanksgiving, Christmas Eve, and Christmas Day
• Paid Time Off: Vacation and Sick Leave
• Employee Meal Program with Fresh cooked meals during each shift
• 50% Food and Beverage discount at all T S Restaurants
• Referral Program
• Anniversary of Employment Gift Program
• Rewards and Recognition program (quarterly awards, safe-work practice incentives, and more!)
• Holiday Party
• Legacy of Aloha Scholarship Program

POSITION SUMMARY

Assist Servers in providing the highest level of quality and service to our guests by being responsible for all preparation, interaction and steps of service needed to exceed guest expectations in the restaurant.

ESSENTIAL FUNCTIONS

• Assist in preparing restaurant for dining service.
• Greet all guests and co-workers in a warm, personal, friendly manner.
• Check that each plated is wiped and correctly garnished prior to leaving kitchen. Accountable for plates leaving the kitchen window.
• Deliver food items to guests’ tables as ordered and within the appropriate time limits (hot food hot, cold food cold), describing each food item when placing them in front of the guests using deliver position number.
• Check for proper condiments and utensils when approaching table to deliver food.
• Assist guests with any requests or concerns and take action to correct any problems.
• Follow T S protocol and inform manager on duty for all noted guest allergies.
• Assist Service Team as needed by removing dishes and glasses from tables or counters throughout guests’ meal, and take them to kitchen for cleaning.
• Keep clean kitchen pass out and Runner stations, regularly checking floor for debris.
• Stock service areas with supplies such as plates, utensils, condiments, and to go items throughout service period.
• Maintain awareness of current availability of food items throughout service period and communicate effectively with management and service team.
• Take extra care to maintain the highest standard of cleanliness in each duty performed.
• Must be dependable, report to work as scheduled and on time, and follow all policies regarding scheduling and attendance.
• Work in a safe manner and report any safety concerns; personal, employee or guest injury.
• Follow food safety program guidelines of handwashing, bare hands, hygiene and health.

POSITION QUALIFICATIONS

• Guest Oriented - Ability to take care of the guests’ needs while following T S procedures.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Safety - Ability to identify and correct conditions that affect employee safety as well as safely operate and handle all required equipment, appliances, and tools. Follow all safety policies and procedures.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Communication - Ability to communicate by speaking, effectively and clearly with guests, coworkers, and management. Ability to actively listen and understand the comments and questions of others.
• Response to direction - Receive and follow directions from supervisors; follow direction of computer generated tickets.
• Teamwork Abilities - Ability to work together with a team in a positive manner to achieve a common goal; understand the importance of teamwork with both other bussers and the rest of the staff.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Neat and well groomed.

SKILLS & ABILITIES

• US Work Authorization Required. We useE-Verify to confirm Employment Eligibility Verification.
• Reliable transportation required.
• Experience: Prior restaurant experience required (as a Greeter, Busser, Food Runner, Expo, Server).
• Certificates & Licenses:Must take and pass all training tests 90% or higher.
• California Food Handler Certificate- Must be obtained within 30 days from hire date. Training provided if applicant does not have a valid CaliforniaFood Handler Certificate.
• Must be at least 16 years of age.

PHYSICAL REQUIREMENTS

(Occasionally - up to 33% of the time; Frequently - from 34% - 66% of the time; Constantly- more than 66% of the time)

• Stand Constantly
• Squat or Kneel Occasionally
• Walk Constantly
• Bend Frequently
• Use hands / fingers Frequently
• Lift/carry 11-20 lbs Constantly
• Reach Outward Constantly
• Lift carry 21-50lbs Occasionally
• Reach above shoulder Occasionally
• Push/pull 10-25lbs Frequently
• Climb (stairs) Frequently
• Push/pull 26-40lbs Occasionally
• Sense of Sound (Hear verbal requests by guests, coworkers, and managers)
• Vision (Near, Distance, Color, Peripheral, Depth Perception)
• Ability to wear Personal Protective Equipment (PPE) (Non Slip shoes, back belt if lifting over 20lbs)

WORK ENVIRONMENT

Fast paced, high-energy, moderately noisy environment containing multiple personality types. Can become crowded and high-pressure.