Seasonal Fine Jewelry Sales - Commission & Clienteling

Macy's; Buford (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Merchandise discounts

Performance-based incentives

Employee Assistance Program

Job summary

Macy's is looking for a Fine Jewelry Sales Colleague to deliver exceptional customer service in our Fine Jewelry and Watch Complex. You will apply product knowledge of precious metals, gemstones and luxury brands to help clients find pieces that celebrate life’s moments.

You’ll build lasting relationships through consultative selling, loyalty program awareness, and teamwork, while ensuring secure, accurate presentation of merchandise and strong sales performance.

Qualifications

• 1–2 years of related experience required.
• Excellent customer service and product knowledge.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Educate customers on precious metals, gemstones, and luxury brands.
• Promote loyalty and warranty programs, support inventory and fulfillment.
• Ensure security, accuracy, and presentation of merchandise.
• Build client relationships through consultative selling.

Skills

Customer service

Product knowledge

Communication

Clienteling tools

Sales skills

Tools

POS tools

Cash register

Digital shopping tools

Handheld equipment

Job description

Macy's is looking for a Fine Jewelry Sales Colleague to deliver exceptional customer service in our Fine Jewelry and Watch Complex. You will apply product knowledge of precious metals, gemstones and luxury brands to help clients find pieces that celebrate life’s moments.

You’ll build lasting relationships through consultative selling, loyalty program awareness, and teamwork, while ensuring secure, accurate presentation of merchandise and strong sales performance.