Seasonal Fine Jewelry Sales Associate — Commission Eligible

Macy's; Oak Brook (IL); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Health & Wellness benefits

401(k) match

Paid time off

Eight paid holidays

Employee discounts

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in the Fine Jewelry and Watch Complex, helping customers find perfect pieces for life’s moments.

You will demonstrate product knowledge of precious metals, gemstones, and luxury brands, educate customers, and foster lasting relationships through consultative selling and hospitality. Team collaboration and event support are also key parts of the role.

Qualifications

• Customer-focused approach with ability to build relationships.
• Excellent communication with team and customers.
• Ability to meet sales goals and promote loyalty programs.
• Comfort with using digital shopping tools and POS systems.

Responsibilities

• Provide outstanding customer service in our Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs and support events.
• Support inventory, fulfillment, and impeccable merchandise presentation.
• Build client relationships through consultative selling and hospitality.

Skills

Customer service

Communication

Sales skills

Clienteling

Tools

POS tools

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in the Fine Jewelry and Watch Complex, helping customers find perfect pieces for life’s moments.

You will demonstrate product knowledge of precious metals, gemstones, and luxury brands, educate customers, and foster lasting relationships through consultative selling and hospitality. Team collaboration and event support are also key parts of the role.