Seasonal Fine Jewelry Sales Associate – Commission

Macy's; Peabody (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional customer service in our Fine Jewelry and Watch Complex. You will apply deep product knowledge to help customers choose pieces that celebrate life’s moments while building lasting relationships through consultative selling.

You’ll promote our loyalty and warranty programs, support inventory and events, and ensure the security and presentation of merchandise.

Qualifications

• 1–2 years of related experience required.
• Ability to read and communicate effectively with customers and colleagues.
• Excellent product knowledge in fine jewelry and watches.

Responsibilities

• Provide exceptional customer service in the Fine Jewelry and Watch Complex.
• Assist customers in selecting pieces and build lasting client relationships.
• Promote loyalty and warranty programs, inventory, and event support.
• Maintain secure, accurate, and well-presented merchandise.
• Collaborate with team to achieve sales goals and deliver ongoing training.

Skills

Customer service

Sales

Product knowledge

Clienteling

POS tools

Communication

Tools

POS software

Digital shopping tools

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional customer service in our Fine Jewelry and Watch Complex. You will apply deep product knowledge to help customers choose pieces that celebrate life’s moments while building lasting relationships through consultative selling.

You’ll promote our loyalty and warranty programs, support inventory and events, and ensure the security and presentation of merchandise.