Seasonal Fine Jewelry Sales Associate, Commission

Macy's; Knapps Corner (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional customer service in the Fine Jewelry and Watch Complex. You’ll educate customers on precious metals, gemstones, and luxury brands, while building lasting client relationships through consultative selling.

You’ll promote loyalty and warranty programs, assist with inventory and events, and ensure impeccable presentation of merchandise while meeting sales goals and maintaining security and accuracy.

Qualifications

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors
• Read and understand employment policies and safety rules/procedures in English
• Provide product recommendations, assisting with fittings and digital shopping tools, and creating a welcoming, knowledgeable, and supportive shopping experience.
• Drive sales and operational excellence by leveraging product knowledge, participating in vendor training and events, using point-of-sale tools effectively, and ensuring accurate stock presentation, replenishment, and asset protection compliance
• Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education.
• In addition to sales goals, achieving Client and Protection plan goals
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
• Meeting and surpassing daily sales goals by delivering exceptional service
• Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience

Responsibilities

• Promote loyalty and warranty programs, support inventory and fulfillment activities, and support special events. Ensure security, accuracy, and presentation of merchandise.
• Work closely with the team to achieve sales goals, support special events, and uphold operational excellence in all aspects of the Fine Jewelry department.
• Review sales goals, learn about new arrivals and promotions, and stay up to date on trends to engage, educate, and sell with confidence.
• Greet customers with a warm welcome, make eye contact, and build customer relationships on the sales floor.

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional customer service in the Fine Jewelry and Watch Complex. You’ll educate customers on precious metals, gemstones, and luxury brands, while building lasting client relationships through consultative selling.

You’ll promote loyalty and warranty programs, assist with inventory and events, and ensure impeccable presentation of merchandise while meeting sales goals and maintaining security and accuracy.