Seasonal Field Operations & Tech Support Specialist

H&R Block; Waterloo (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

Competitive pay

Support for well-being both in and outside of work

Job summary

H&R Block is seeking an Operations Technical Specialist to ensure the operational readiness of its seasonal tax office network across the United States. You'll be responsible for setup, maintenance, and logistical support of tax offices, working closely with district leadership and technology teams.

This role involves physical tasks such as equipment setup and maintenance, as well as technical support for office technology. Strong problem-solving and communication skills are essential as you coordinate with various teams to meet office readiness goals.

Qualifications

• Ability to lift and move office equipment weighing up to 55 pounds.
• Experience troubleshooting computer hardware and office technology.
• Capacity to work independently and manage multiple tasks.

Responsibilities

• Support setup, opening, and closure of seasonal tax offices.
• Perform routine building maintenance and custodial tasks.
• Install and troubleshoot PC hardware across multiple locations.

Skills

Technical knowledge of office technology

Problem-solving skills

Organizational skills

Communication skills

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is seeking an Operations Technical Specialist to ensure the operational readiness of its seasonal tax office network across the United States. You'll be responsible for setup, maintenance, and logistical support of tax offices, working closely with district leadership and technology teams.

This role involves physical tasks such as equipment setup and maintenance, as well as technical support for office technology. Strong problem-solving and communication skills are essential as you coordinate with various teams to meet office readiness goals.