Seasonal Field Operations & Tech Support Specialist

H&R Block; Smithers (WV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life inside and outside of work

Job summary

H&R Block is seeking a seasonal Operations Technical Specialist to ensure their tax office network is fully operational and compliant with brand standards. You'll provide hands-on operational, technical, and logistical support while collaborating with district coordinators and field leadership.

The role involves setting up and closing seasonal tax offices, routine maintenance, and supporting computer hardware across locations. Ideal candidates are tech-savvy, possess strong troubleshooting skills, and can operate independently in a fast-paced environment.

Qualifications

• Ability to follow direction while exercising sound judgment in a field-based environment.
• Comfort working independently in a fast-paced, field-based, seasonal role.
• Must have reliable transportation to travel between office locations.

Responsibilities

• Support the setup, opening, closure, and relocation of seasonal tax offices.
• Execute office setup activities, ensuring brand compliance.
• Troubleshoot basic hardware issues and document incidents.

Skills

Basic technical knowledge

Strong problem-solving skills

Ability to lift and move equipment

Strong communication skills

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is seeking a seasonal Operations Technical Specialist to ensure their tax office network is fully operational and compliant with brand standards. You'll provide hands-on operational, technical, and logistical support while collaborating with district coordinators and field leadership.

The role involves setting up and closing seasonal tax offices, routine maintenance, and supporting computer hardware across locations. Ideal candidates are tech-savvy, possess strong troubleshooting skills, and can operate independently in a fast-paced environment.