Seasonal Field Operations & Tech Support Specialist

H&R Block; Richmond (KY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life both in and outside of work

Job summary

H&R Block is looking for a seasonal Operations Technical Specialist to ensure operational readiness of tax offices. The role involves office setup, maintenance, and providing technical support, ensuring that all locations meet brand standards.

Ideal candidates should have technical knowledge of computer hardware, excellent problem-solving skills, and the ability to lift equipment. Join us to be part of a culture committed to providing help and inspiring confidence in clients.

Qualifications

• Ability to follow direction while exercising sound judgment in a field-based environment.
• Strong verbal, written, and interpersonal communication skills.
• Comfort working independently in a fast-paced environment.

Responsibilities

• Support the setup, opening, closure, and relocation of seasonal tax offices.
• Perform custodial tasks to ensure offices are clean and organized.
• Troubleshoot basic hardware issues and document incidents.

Skills

Technical knowledge of computer hardware

Problem-solving skills

Organizational skills

Communication skills

Ability to lift 55 lbs

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is looking for a seasonal Operations Technical Specialist to ensure operational readiness of tax offices. The role involves office setup, maintenance, and providing technical support, ensuring that all locations meet brand standards.

Ideal candidates should have technical knowledge of computer hardware, excellent problem-solving skills, and the ability to lift equipment. Join us to be part of a culture committed to providing help and inspiring confidence in clients.