Seasonal Field Operations & Tech Support Specialist

H&R Block; Hastings (MI); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for work-life balance

Job summary

H&R Block is seeking a seasonal Operations Technical Specialist responsible for ensuring the operational readiness of tax office locations. The role involves supporting setup and closure of offices, troubleshooting technical issues, and maintaining inventory of resources.

Candidates should have basic technical skills, capable communication abilities, and be able to lift office equipment. Join our team and help provide confidence to clients with strong support and operational excellence.

Qualifications

• Ability to lift and move office equipment weighing up to 55 pounds or more.
• Basic technical knowledge of computer hardware and office technology.
• Strong interpersonal communication skills to interact with associates.

Responsibilities

• Support the setup, opening, closure of seasonal tax offices.
• Perform custodial tasks to maintain cleanliness and organization.
• Troubleshoot basic hardware issues and document resolutions.

Skills

Problem-solving skills

Technical knowledge

Communication skills

Organizational skills

Ability to follow directions

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is seeking a seasonal Operations Technical Specialist responsible for ensuring the operational readiness of tax office locations. The role involves supporting setup and closure of offices, troubleshooting technical issues, and maintaining inventory of resources.

Candidates should have basic technical skills, capable communication abilities, and be able to lift office equipment. Join our team and help provide confidence to clients with strong support and operational excellence.