Seasonal Field Operations & Tech Support Specialist

H&R Block; Ansonia (CT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for personal well-being

Job summary

H&R Block is seeking a seasonal Operations Technical Specialist to ensure operational readiness of tax offices. This role involves supporting office setups, performing maintenance tasks, and ensuring compliance with brand standards.

Qualified candidates should have technical knowledge, problem-solving skills, and be able to lift equipment. A commitment to excellent service and communication is essential. This position is critical to maintaining smooth operations throughout the tax season.

Qualifications

• Ability to work independently and handle multiple tasks.
• Reliable transportation required for travel.
• Experience troubleshooting office technology.

Responsibilities

• Support setup and closure of seasonal tax offices.
• Perform routine maintenance and custodial tasks.
• Troubleshoot basic hardware issues.

Skills

Sound judgment in field-based environment

Ability to lift and move office equipment up to 55 pounds

Basic technical knowledge of computer hardware

Strong problem-solving skills

Communication skills

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Office applications

Job description

H&R Block is seeking a seasonal Operations Technical Specialist to ensure operational readiness of tax offices. This role involves supporting office setups, performing maintenance tasks, and ensuring compliance with brand standards.

Qualified candidates should have technical knowledge, problem-solving skills, and be able to lift equipment. A commitment to excellent service and communication is essential. This position is critical to maintaining smooth operations throughout the tax season.