Seasonal Field Operations & Tech Support Specialist

H&R Block; Paw Paw (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block is seeking a seasonal Operations Technical Specialist to support the operational readiness of its tax office network. This role involves ensuring offices are fully equipped and functional, providing technical and logistical support, and troubleshooting hardware issues.

Ideal candidates will have robust technical knowledge, strong problem-solving skills, and the ability to lift office equipment. A valid transportation is required for travel between office locations.

Qualifications

• Ability to follow direction while exercising sound judgment in a field-based environment.
• Basic technical knowledge including experience with computer hardware.
• Ability to lift and move equipment weighing up to 55 pounds.
• Strong verbal and written communication skills.

Responsibilities

• Support setup and opening of tax offices.
• Troubleshoot basic hardware issues.
• Deliver supplies in an organized manner.
• Perform routine building maintenance.

Skills

Problem-solving skills

Technical knowledge of hardware

Organizational skills

Communication skills

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is seeking a seasonal Operations Technical Specialist to support the operational readiness of its tax office network. This role involves ensuring offices are fully equipped and functional, providing technical and logistical support, and troubleshooting hardware issues.

Ideal candidates will have robust technical knowledge, strong problem-solving skills, and the ability to lift office equipment. A valid transportation is required for travel between office locations.