Seasonal Field Operations & Tech Support Specialist

H&R Block; La Grande (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life both in and outside of work

Job summary

H&R Block is seeking a seasonal Operations Technical Specialist to support operational readiness within tax office locations. Responsibilities include setting up and relocating offices, maintaining equipment, and ensuring compliance with brand standards. Applicants should possess technical skills, including hardware troubleshooting and familiarity with Microsoft Office applications.

This position requires the ability to lift equipment, strong organizational skills, and reliable transportation for traveling between office locations.

Qualifications

• Ability to follow direction while exercising sound judgment in a field-based environment.
• Comfort working independently in a fast-paced, field-based role with a flexible schedule.
• Strong interpersonal communication skills to interact with associates at all levels.

Responsibilities

• Support the setup, opening, and relocation of seasonal tax offices according to schedules.
• Troubleshoot basic hardware issues and document resolutions within the case management system.
• Maintain accurate inventory of district resources, supplies, and computer equipment.

Skills

Technical knowledge

Organizational skills

Problem-solving skills

Strong communication skills

Ability to lift up to 55 pounds

Tools

Microsoft Outlook

Microsoft Teams

Job description

H&R Block is seeking a seasonal Operations Technical Specialist to support operational readiness within tax office locations. Responsibilities include setting up and relocating offices, maintaining equipment, and ensuring compliance with brand standards. Applicants should possess technical skills, including hardware troubleshooting and familiarity with Microsoft Office applications.

This position requires the ability to lift equipment, strong organizational skills, and reliable transportation for traveling between office locations.