Seasonal Field Operations & Tech Support Specialist

H&R Block; Newport (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life inside and outside of work

Job summary

H&R Block is looking for a seasonal Operations Technical Specialist to support the setup, opening, and maintenance of seasonal tax offices. This role ensures that all offices are fully equipped and functional while aligning with brand standards. You will work closely with District Operations Coordinators and technology teams to facilitate successful office operations.

The ideal candidate will have strong technical skills, be comfortable working independently and possess excellent communication abilities. Join our team to help make a meaningful impact in our clients' tax experiences.

Qualifications

• Ability to follow direction while exercising sound judgment in a field-based environment.
• Basic technical knowledge, including experience setting up, maintaining, and troubleshooting computer hardware.
• Strong problem-solving and analytical skills.

Responsibilities

• Support the setup and opening of seasonal tax offices.
• Perform routine building maintenance and custodial tasks.
• Install and support PC hardware across multiple office locations.

Skills

Field-based working skills

Technical troubleshooting

Organizational skills

Communication skills

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Office applications

Job description

H&R Block is looking for a seasonal Operations Technical Specialist to support the setup, opening, and maintenance of seasonal tax offices. This role ensures that all offices are fully equipped and functional while aligning with brand standards. You will work closely with District Operations Coordinators and technology teams to facilitate successful office operations.

The ideal candidate will have strong technical skills, be comfortable working independently and possess excellent communication abilities. Join our team to help make a meaningful impact in our clients' tax experiences.