Seasonal Field Operations & Tech Support Specialist

H&R Block; Ames (IA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Support for life both in and outside of work

Job summary

H&R Block is looking for a seasonal Operations Technical Specialist to support the operational readiness of their tax office network. This role involves ensuring that tax offices are fully equipped and functional, working closely with District Operations Coordinators and technological teams.

Your tasks will include setting up seasonal offices, maintaining hardware, and ensuring compliance with brand standards. Candidates must have basic technical knowledge and the ability to lift equipment. Competitive pay and comprehensive benefits are offered.

Qualifications

• Ability to lift and move office equipment weighing up to 55 pounds.
• Comfortable working independently in a fast-paced, field-based environment.
• Basic technical knowledge for troubleshooting computer hardware.

Responsibilities

• Support setup, opening, and closure of seasonal tax offices.
• Execute office setup activities ensuring brand compliance.
• Troubleshoot and document hardware issues.

Skills

Technical knowledge

Problem-solving skills

Communication skills

Organizational skills

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Office applications

Job description

H&R Block is looking for a seasonal Operations Technical Specialist to support the operational readiness of their tax office network. This role involves ensuring that tax offices are fully equipped and functional, working closely with District Operations Coordinators and technological teams.

Your tasks will include setting up seasonal offices, maintaining hardware, and ensuring compliance with brand standards. Candidates must have basic technical knowledge and the ability to lift equipment. Competitive pay and comprehensive benefits are offered.