Seasonal Fandom Experience Associate

Hot Topic; Buffalo (NY); On-site; USD 21,352 - 23,488; Part time

Job summary

Hot Topic in Buffalo is seeking a Seasonal Sales Associate to deliver a standout in-store experience for fans of music and pop culture. You will share fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while staying focused on the in-store experience.

The role emphasizes customer service excellence, collaboration with team members, and adherence to visual standards to drive sales and store cohesion.

Qualifications

• Previous retail experience.
• Superpowers in providing customer service and selling.
• Must be at least 16 years of age to join the fandom force.

Responsibilities

• Provide an amazing shopping experience that encourages customers to return.
• Cover the sales floor zone and keep areas visually up to standard.
• Process sales at the register and drive add-on sales with benefits like BOPIS and curbside pickup.
• Communicate fashion and music trend information to management and HQ partners.
• Maintain stock room and keep the store tidy; support merchandising changes.
• Work with store leadership to prevent theft and ensure stock integrity.

Skills

Retail experience

Customer service

Team collaboration

Job description

Hot Topic in Buffalo is seeking a Seasonal Sales Associate to deliver a standout in-store experience for fans of music and pop culture. You will share fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while staying focused on the in-store experience.

The role emphasizes customer service excellence, collaboration with team members, and adherence to visual standards to drive sales and store cohesion.