Seasonal Fan Experience Associate

Rally House; Woodhaven (MI); On-site; USD 19,000 - 21,000; Full time

Job summary

Rally House is seeking a temporary seasonal Teammate to contribute to a welcoming and energetic shopping experience. You will assist guests, perform daily tasks, support sales, merchandising, and store operations with teamwork and initiative.

Ideal candidates are at least 16 years old, comfortable in a fast-paced retail environment, and able to lift up to 50 pounds. The role emphasizes customer-first service and adherence to brand standards while supporting peak season needs.

Qualifications

• Clear and effective communication during interactions with guests.
• Enthusiastic attitude with a passion for sports and retail.
• Ability to manage time and prioritize tasks in a fast-paced environment.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Seek feedback and apply coaching to improve performance.
• Actively participate in training and skill drills to build service capability.
• Contribute to a welcoming, energetic, party atmosphere.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Build working knowledge of store systems and daily processes.
• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery).
• Support floor moves and transitions under leadership guidance.
• Maintain clean, organized fixtures and back-of-house areas.
• Protect brand standards through attention to detail.
• Deliver a welcoming, energetic customer experience using the Party model.
• Engage customers, identify needs, and recommend products.
• Resolve basic customer issues and escalate when needed.
• Represent Rally House with enthusiasm and professionalism.

Skills

Customer service

Communication

Teamwork

Time management

Job description

Rally House is seeking a temporary seasonal Teammate to contribute to a welcoming and energetic shopping experience. You will assist guests, perform daily tasks, support sales, merchandising, and store operations with teamwork and initiative.

Ideal candidates are at least 16 years old, comfortable in a fast-paced retail environment, and able to lift up to 50 pounds. The role emphasizes customer-first service and adherence to brand standards while supporting peak season needs.