Seasonal Energy Assistance Applications Processor

GOEBEL FIXTURE COMPANY; Zumbrota (MN); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

403(b) retirement plan

Employee Assistance Program (EAP)

Job summary

Three Rivers Community Action is seeking detail-oriented, organized, and customer-focused Application Processors to support the Energy Assistance Program (EAP). This role helps local households access energy assistance services by reviewing applications, maintaining accurate records, and providing exceptional customer service throughout the application process.

This temporary full-time position (40 hours per week) is Monday through Friday, 8:00 a.m. to 4:00 p.m, and based in Zumbrota.

Qualifications

• High school diploma or equivalent required.
• Two years of customer service or related experience preferred.
• Strong attention to detail and accuracy; organized and reliable.
• Excellent verbal and written communication skills; able to maintain confidentiality.

Responsibilities

• Review and process Energy Assistance applications for completeness, accuracy, and eligibility.
• Maintain participant records and documentation.
• Assist participants by answering questions and providing excellent customer service.
• Process correspondence, referrals, and other program-related documentation.
• Support outreach activities and administrative functions that help ensure successful program operations.

Skills

Customer service

Attention to detail

Organizational skills

Verbal communication

Written communication

Confidentiality

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Three Rivers Community Action is seeking detail-oriented, organized, and customer-focused Application Processors to support the Energy Assistance Program (EAP). This role helps local households access energy assistance services by reviewing applications, maintaining accurate records, and providing exceptional customer service throughout the application process.

This temporary full-time position (40 hours per week) is Monday through Friday, 8:00 a.m. to 4:00 p.m, and based in Zumbrota.