Seasonal Elf Programs Lead - Onboard Entertainment

CVSR; Valley View (OH); On-site; USD 19,000 - 22,000; Part time

Job summary

Cuyahoga Valley Scenic Railroad (CVSR) seeks a candidate with a strong customer service and creative background to assist with preparing for our North Pole Adventure. This role will transition into a Seasonal Program Leader- Elf position, acting as the program point person for their assigned car while onboard the train and ensuring all events, groups, and charters run smoothly.

The seasonal part-time position is 29 hours per week from mid-September to December 2026, with a daytime schedule

Qualifications

• Excellent customer service experience.
• Arts and/or creative background preferred.
• Strong written and verbal communication skills; listening skills.
• Willingness to interact with passengers and volunteers in large and diverse groups.
• Attention to detail and excellent organizational skills.
• Good problem-solving skills.
• Must have flexibility to work nights and weekends.
• Ability to stand, sit and/or walk on moving trains for prolonged periods of time.
• Must have own transportation and willing to work both outdoors and in office settings.
• Ability to lift and/or move up to 40 pounds.

Responsibilities

• Assist in preparing for and implementing events.
• Lead volunteers for programs and events.
• Setup and teardown of events or charters on the train or at remote locations.
• Lead a program within a car for a group of passengers.
• Provide quality entertainment for the passengers throughout the ride.
• Be festive and energetic!
• Perform other duties as assigned.

Skills

Customer service

Creative background

Communication

Problem solving

Flexibility

Job description

Cuyahoga Valley Scenic Railroad (CVSR) seeks a candidate with a strong customer service and creative background to assist with preparing for our North Pole Adventure. This role will transition into a Seasonal Program Leader- Elf position, acting as the program point person for their assigned car while onboard the train and ensuring all events, groups, and charters run smoothly.

The seasonal part-time position is 29 hours per week from mid-September to December 2026, with a daytime schedule