Seasonal EHSS Officer - 3rd Shift

Cheryl's Cookies; Westerville (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

The Seasonal EHSS Officer at 1-800-FLOWERS.COM, INC in Westerville, OH is responsible for supporting safety and protection of employees, visitors, and assets. You will monitor CCTV, access control, and dispatch systems, conduct routine patrols, and assist during emergencies.

This seasonal, hourly role runs Monday–Friday, 12:00 AM–8:00 AM (40 hours/week). First Aid/CPR certification preferred, or be willing to complete training. Workplace safety and confidentiality standards apply.

Qualifications

• 1–2 years of security or related experience preferred.
• Experience monitoring CCTV, access control, alarms, or dispatch systems preferred.
• Experience documenting incidents and preparing detailed written reports preferred.

Responsibilities

• Monitor CCTV cameras, access control systems, dispatch systems and other safety equipment.
• Conduct regular patrols of parking lots, building exteriors, and company property by vehicle or on foot.
• Deter trespassing and unauthorized access; manage public and visitor access.
• Document safety and security incidents with accurate, concise reports.
• Respond promptly to calls for assistance across departments; coordinate with police, fire, EMS when needed.
• Provide First Aid and CPR when trained; assist during medical emergencies.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

De-escalation

Report writing

Observation skills

Decision making

Teamwork

Confidentiality

Education

First Aid and CPR certification

Job description

• One to two years of recent security, public safety, military, law enforcement, loss prevention, or related experience preferred.
• Previous experience monitoring CCTV, access control, alarms, or dispatch systems is preferred.
• Experience documenting incidents and preparing detailed written reports is preferred.

Knowledge and Skills

• Professional demeanor and strong customer service skills.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to interact professionally with employees at all levels of the organization, visitors, vendors, contractors, and emergency personnel.
• Ability to diplomatically manage and de-escalate potentially disruptive situations.
• Ability to produce accurate, concise, and detailed reports that may be reviewed by company leadership, Human Resources, Legal, law enforcement, or other authorities.
• Strong observation, judgment, critical-thinking, and decision-making skills.
• Ability to prioritize responsibilities and remain composed during emergencies or frequent interruptions.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Working knowledge of personal computers and Microsoft Office applications.
• Ability to work independently while also functioning effectively as part of a team.
• Ability to maintain confidentiality when handling sensitive employee, safety, and security information.

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to patrol parking lots, building interiors, and exterior areas on foot or by vehicle.
• Ability to bend, twist, reach, and move throughout the facility as needed.
• Ability to lift up to 25 pounds.
• Ability to work indoors and outdoors in varying weather conditions, including extreme heat, cold, rain, or snow.
• Ability to work in environments with varying noise levels.
• Ability to respond quickly to safety, security, and medical emergencies throughout the property.

Additional Requirements

• Must be able to work Monday through Friday from 12:00 PM to 8:00 PM.
• Must be able to work overtime or a variable schedule when assigned.
• State-specific security training or certification may be required within the designated period following hire.
• First Aid and CPR certification is preferred, or the candidate must be willing and able to complete required training.
• Must comply with all company attendance, safety, security, and confidentiality standards.
• This position is considered safety- and security-sensitive.
• Must be able to fulfill the requirements of the seasonal assignment.

Job Title

Seasonal EHSS Officer - 3rd Shift

Job Description

Work Location: 646 McCorkle Boulevard, Westerville, OH
Position Type: Seasonal, Hourly (Non-Exempt)
Schedule: Monday – Friday, 12:00 AM – 8:00 AM (40 hours per week)
Overtime: As needed

Job Summary

The Seasonal EHSS Officer is responsible for supporting the safety and protection of company employees, visitors, property, products, and assets. This position monitors CCTV, access control, dispatch systems, and physical activity throughout the property.

The Seasonal EHSS Officer responds to safety- and security-related telephone calls, documents incidents involving employees and company assets, conducts routine patrols, and assists during emergency situations. This role works closely with EHSS Leadership, Human Resources, and Legal to support and enforce company policies and procedures throughout the seasonal assignment.

Responsibilities

Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to complete each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional duties, assignments, and specific projects may be assigned at the discretion of EHSS Leadership.

• Monitor CCTV cameras, access control systems, dispatch systems, and other safety and security equipment.
• Conduct regular patrols of parking lots, building exteriors, and company property by patrol vehicle or on foot.
• Monitor vehicle and pedestrian traffic throughout the property.
• Deter trespassing and unauthorized access to company facilities.
• Manage public and visitor access to company property.
• Enforce company parking, access control, safety, and security policies.
• Document all safety and security incidents in accurate, concise, and detailed reports.
• Respond promptly to calls for assistance from departments across the company.
• Investigate incidents and potential crimes against the company by gathering information from relevant sources and reporting findings appropriately.
• Provide professional customer service by greeting employees, visitors, contractors, and vendors.
• Offer directions, issue visitor badges, and enforce the company’s Corporate Access Management policy.
• Respond to burglary alarms, fire alarms, and other emergency situations on or near company property.
• Coordinate with police, fire departments, emergency medical personnel, and other emergency services when necessary.
• Provide immediate medical assistance during emergencies, including First Aid and CPR when trained and authorized.
• Assist paramedics, an on-site nurse, Human Resources, and other appropriate personnel during medical emergencies.
• Help maintain a safe and secure environment for all employees, visitors, and company guests.
• Perform additional safety and security duties as assigned.

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