Night Security Supervisor — Incident Response & Safety

1-800-FLOWERS.COM, Inc.; Atlanta (GA); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Personalization Mall in Atlanta, GA is seeking an EHSS Senior Officer to safeguard personnel, property, and assets via CCTV, access control, dispatch, and patrol oversight. You will lead shifts, coordinate daily safety tasks, and document incidents across the organization.

You will collaborate with HR and the EHSS Director to enforce policies, deliver daily briefings, and ensure accurate incident reporting. The role requires a 8:00pm–4:00am schedule, five days a week, with potential overtime.

Qualifications

• High school diploma or GED is required.
• 1-2 years of security experience.
• Professional demeanor and excellent communication skills.
• Ability to produce accurate, concise incident and safety reports.
• Ability to prioritize and stay composed amid distractions.
• DPSST certification required within 30 days of hire (Oregon Only).
• Able to work a variable schedule with overtime.
• Proficient with PCs and MS Office applications.
• Background check, drug screen, and driving record review may be required.
• Bilingual Spanish/English preferred.
• Physical requirements include walking, running, climbing, lifting, bending, and driving.

Responsibilities

• Manage badge access program.
• Manage key distribution for campus.
• Provide training to new officers.
• Respond to calls for assistance from departments throughout the company.
• Prepare and review incident reports.
• Provide safety, security, and fire safety support activities with hazard analysis and incident investigation.
• Inspect safety and security at departments and facilities.
• Investigate staff safety and security improvement suggestions.
• Investigate campus crimes and gather information.
• Collaborate with supervisors to support life safety operations; respond to requests for assistance including alarms.
• Provide emergency medical response, including First Aid and CPR.
• Assist lobby receptionists and enforce visitor badge procedures.
• Assist paramedics and/or in-house nurse when required.
• Other duties as assigned.

Skills

Communication skills

Report writing

Bilingual Spanish/English

Multitasking

Customer service

Education

High School Diploma or GED

Job description

The EHSS Senior Officer is responsible for safeguarding company personnel, property, and assets through the effective monitoring of CCTV, access control systems, dispatch operations, and physical surveillance. Provides leadership to peers within assigned shift, coordinating daily routine safety/security tasks, to include communicating daily briefings and pass-downs, monitoring assigned patrol activities. This role serves as the primary point of contact for all EHSS-related communications and is responsible for documenting incidents involving employees, products, or company assets. In addition to these duties, they collaborate closely with Human Resources and the EHSS Director to ensure consistent enforcement of company policies and procedures.

Working schedule: 8:00pm-4:00am 5 days a week

Essential Duties and Responsibilities:

Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management.

• Manage badge access program.
• Manage key distribution for campus.
• Provide training to new officers.
• Respond to calls for assistance from departments throughout the company.
• Prepare and review incident reports.
• Provide safety, security, and fire safety support activities working with department supervisory staff conducting hazard analysis, incident investigation and root cause analysis, and follow up on corrective actions.
• Conduct general inspections for safety and security risks. Conduct department inspections for equipment and facilities maintenance
• Investigate and evaluate all employee safety and security improvement suggestions and assistance.
• Investigate crimes against the company by gathering information from all appropriate resources.
• Collaborate with departmental supervisors to support site safety, security, and life safety operations; respond promptly to organization-wide requests for assistance, including burglary and fire alarms both on and off campus.
• Provide emergency medical response, including administering First Aid and CPR, to all medical incidents across the organization.
• Provide relief for lobby receptionists. This position requires the use of professional customer service skills while greeting and giving directions to customers, issuing visitor badges and enforcing the Corporate Identification Badge procedure.
• Assist paramedics and/or in-house nurse when required.
• Other duties as assigned.
  

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Requirements

• High School Diploma or GED required.
• 1- 2 years recent security experience.
• A professional demeanor and excellent communication skills are required to effectively interact with all levels of company personnel and outside contacts. The ability to diplomatically resolve potentially disruptive situations is essential.
• The ability to produce accurate, concise and detailed reports that can withstand review by the highest levels of company personnel and various legal authorities is essential.
• The ability to prioritize responsibilities and maintain composure while dealing with frequent distractions is required. Multi-tasking is a must.
• Department of Public Safety Standard Training (DPSST) certification is required within 30 days of hire.(Oregon Only)or State specific Training for Security
• Must be able to work a variable schedule with possible overtime.
• A working knowledge of personal computers and Microsoft Office applications is required.
• This position is security and safety sensitive. If offered the position, candidate will need to pass a drug screening, background check and driving record review.
• Bilingual ability in Spanish and English is preferred, but not required.
• Physical requirements include continuous walking (10-15 miles per shift), frequent running, frequent climbing, occasional lifting (up to 30 lbs), occasional bending and frequent driving, and working in warm and cold environments.

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