Seasonal Customer Success & Logistics Specialist

The Wonderful Company LLC; California (MO); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Medical coverage

401k with match

Career advancement opportunities

Learning and development resources

Job summary

POM Wonderful is seeking a Customer Service Representative for seasonal, full-time work in Del Rey, CA. The role interfaces with distributors, sales, carriers and warehouses to manage orders and fulfill shipments.

Candidates should handle billing questions, order tracking and issue resolution with strong communication skills. Requirements include GED or high school diploma, 1–2 years in customer service, experience with order management systems and Excel; bilingual Spanish/English is preferred.

Qualifications

• GED or high school diploma required, plus 1–2 years of customer service experience.
• Experience with order processing, billing questions and basic data entry.
• Bilingual Spanish/English; proficient with Microsoft Office.

Responsibilities

• Communicate with sales, carriers and warehouses to manage distributor orders.
• Process orders and arrange shipments to ensure on-time delivery.
• Resolve delivery issues and handle billing or replacement requests.

Skills

Bilingual Spanish/English

Customer service

Communication

Education

GED or high school diploma

One to two years customer service experience

Tools

Oracle

Order Management systems

Microsoft Office Excel

Job description

POM Wonderful is seeking a Customer Service Representative for seasonal, full-time work in Del Rey, CA. The role interfaces with distributors, sales, carriers and warehouses to manage orders and fulfill shipments.

Candidates should handle billing questions, order tracking and issue resolution with strong communication skills. Requirements include GED or high school diploma, 1–2 years in customer service, experience with order management systems and Excel; bilingual Spanish/English is preferred.