Seasonal Customer Service Associate — Discounts

Bass Pro Shops; Little Rock (AR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Little Rock is seeking a Customer Relations Associate for a seasonal, part-time role. You will greet customers, assist with purchases, and handle returns while promoting Bass Pro Shops programs and services.

Join us for a National Hiring Event and interview on the spot. The position emphasizes world-class service, product knowledge, and a friendly store presence during peak holiday periods.

Qualifications

• Ability to calculate figures such as discounts and make change to customers.
• Ability to communicate in a friendly and professional manner to our customers and other associates.
• Ability to establish and maintain effective working relationships with Management, coworkers and customers.
• Ability to operate computerized Point of Sale register system.

Responsibilities

• Secures all firearms brought into the store with trigger locks.
• Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
• Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
• Greets all customers as they enter the store in a friendly and outgoing manner.
• Handles customer's merchandise returns; complete refund / exchange paperwork.
• Sorts returns by category and return to proper area.
• Sells appropriate Hunting and Fishing Licenses.
• Handles and administers all incentive and reward programs.
• Remains product knowledgeable.
• Remains aware of advertised sales.
• Keeps work area clean, neat and well stocked with supplies.
• Follows all Company Policies and Procedures.
• Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs; making product recommendations; promoting CLUB Membership, VOC, and In-Store Pick-up.
• ALL OTHER DUTIES AS ASSIGNED.

Skills

Discount calculations

Customer communication

Team relationships

POS system

Education

High school diploma or equivalent

Tools

Point of Sale (POS) system

Job description

Bass Pro Shops in Little Rock is seeking a Customer Relations Associate for a seasonal, part-time role. You will greet customers, assist with purchases, and handle returns while promoting Bass Pro Shops programs and services.

Join us for a National Hiring Event and interview on the spot. The position emphasizes world-class service, product knowledge, and a friendly store presence during peak holiday periods.