Seasonal Contemporary Selling Associate

Saks Fifth Avenue Llc; New York (NY); On-site; USD 21,000 - 32,000; Part time

Benefits offered by this job

Employee discount

Job summary

Saks Fifth Avenue is seeking a Seasonal Selling Associate to enhance the client experience with our selling team during the holiday season. You will report to a Sales Manager and help deliver exceptional service in a dynamic luxury environment.

Responsibilities include greeting clients, facilitating POS transactions, routing clients to the right associate, supporting BOPIS/ curbside, and looking for opportunities to introduce services like alterations, personalization, or delivery.

Qualifications

• Minimum 1 year of experience in customer-centric roles.
• Familiar with retail and mobile technologies.
• Must be willing to work a flexible schedule including nights, weekends and holidays.

Responsibilities

• Welcome clients at store entrances and within departments, transitioning to the right associate.
• Serve in different areas of the store based on business needs.
• Process POS transactions efficiently as needed.
• Handle escalated issues by connecting customers with management.
• Demonstrate follow-up on customer requests and needs.
• Support BOPIS and curbside pickup, alterations in partnership with Operations and Managers on duty.
• Assist with fitting room experiences when needed.
• Look for opportunities to enhance the client experience by introducing services such as alterations, personalization, food or beverage, delivery.

Skills

Customer service

Retail technology familiarity

Tools

POS system

Job description

Job Description:

Seasonal Selling Associate

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

YOU WILL BE:

As a Seasonal Selling Associate, you will be working to enhance the client experience with our selling team during our most magical time of year. You will report to a Sales Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional customer service.

WHAT YOU WILL DO:

• Ensure clients are warmly welcomed into Saks Fifth Avenue at store entrances and within store departments, transitioning the client to appropriate associate based on service needs
• Serve in different areas of the store based on business needs
• Process efficient Point of Sale transactions as needed
• Efficiently and graciously handles escalated issues by connecting customer with a member of the management team
• Demonstrate follow-up on customer requests, questions and needs
• Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty
• Partner to support Fitting Room Experiences when needed
• **Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery**

WHAT YOU WILL BRING:

• Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services
• Familiar with and able to use retail and mobile technologies
• Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays

YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:

• Opportunity to work in an innovative environment with a company experiencing transformational growth
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full‑time employees (including medical, vision and dental)
• An amazing employee discount

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail] .

Salary Range $15.00 - $23.10*

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.