Seasonal Communications Officer

City of Dothan; Dothan (AL); On-site; USD 29,935 - 42,485; Part time

Job summary

City of Dothan seeks a Seasonal Communications Officer in Dothan, Alabama. The role involves answering emergency and non-emergency calls and dispatching personnel. Candidates must have a high school diploma or GED, be at least 19 years old, and possess certifications in public safety communication and CPR. The position offers a salary range of $21.73 to $30.84 hourly and requires maintenance of various certifications.

Qualifications

• Graduation from a standard senior high school or GED equivalent.
• At least 19 years of age.
• Two years of experience as a dispatcher or one year as a Public Safety Calltaker.

Responsibilities

• Answer emergency and non-emergency calls.
• Dispatch appropriate personnel.

Skills

Emergency call handling

Public Safety Telecommunicator certification

CPR certification

Criminal Justice Information Center certification

Education

High school diploma or GED

Tools

Southern Software Computer Aided Dispatch

Motorola Emergency Communications System

Job description

CITY OF DOTHAN
Personnel Department
126 North Saint Andrews Street
Dothan, AL 36303
http://www.dothan.org

Position

Seasonal Communications Officer

Salary: $21.73 hourly - $30.84 hourly

Closing date: 3/31/2027 (ongoing review of applications)

Responsibilities

Answer emergency and non-emergency calls and dispatch appropriate personnel.

Minimum Qualifications

• Graduation from a standard senior high school or GED equivalent, as recognized by the United States Department of Education (USDE) or Council on Higher Education Accreditation (CHEA).
• Must be at least 19 years of age.
• Two (2) years of work experience as a Police, Fire, EMS, and E911 dispatcher; or
• One (1) year of current, continuous experience as a Public Safety Calltaker with the City of Dothan in the Communications Officer progression.
• Possession of current certification in Association of Public Safety Communications Officials (APCO) Public Safety Telecommunicator I (PST1) course (40 hours initial course) or equivalent certification.
• Possession of current certification in American Heart Association Cardiopulmonary Resuscitation (CPR) course or American Red Cross equivalent.
• Possession of current certification in National Crime Information Center (NCIC) and Alabama Law Enforcement Agency (ALEA) Criminal Justice Information Center (ACJIC) certification or equivalent state certification.
• Possession of current certification in Association of Public Safety Communications Officials (APCO) Emergency Medical Dispatch (EMD) Course (preferred).
• Possession of current certification in Association of Public Safety Communications Officials (APCO) Communications Training Officer (CTO) Course (preferred).
• Completion of Public Safety Answering Point (PSAP) training in Southern Software Computer Aided Dispatch (CAD) (preferred).
• Completion of PSAP training in Southern Software Records Management System (RMS) (preferred).
• Completion of PSAP training in Southern Software Mapping Data System (MDS) (preferred).
• Completion of PSAP training in Motorola Emergency Communications System ECS-1000, Soloacom 9-1-1 Equipment (preferred).
• Completion of PSAP training in Public Safety Radio Training/Experience in actual radio transmission environment (preferred).

Condition Of Employment/Promotion/Demotion/Transfer

Must complete and accept Certification of Understanding and Condition of Employment/Promotion/Demotion/Transfer form(s).

Necessary Special Requirements

• Ability to maintain recertification by ACJIC/NCIC (Alabama Criminal Justice Information Center).
• Ability to obtain certification and recertification in APCO Emergency Medical Dispatch (EMD) course per department standards and requirements as required by the Alabama Public Safety Telecommunication Program.
• Ability to obtain certification as an APCO Communications Training Officer (CTO).
• Ability to maintain certification in CPR.
• Must maintain information confidentiality throughout employment.
• Must continuously progress satisfactorily throughout the training program within the probationary period.
• Subject to various background investigations including criminal, credit, past employment, and reference checks.
• Required to submit to Drug and Alcohol testing in accordance with city policy.
• Must meet employment physical standards which include drug/alcohol testing.

Application / Examination

Qualified applicants will be evaluated based on training and experience as documented on their application. This evaluation will comprise 100% of their final grade.

Applicants with a disability who feel they need accommodation should contact the Personnel Department in writing on or before the closing date by emailing [e-mail].

For more detailed information and to apply, go to the City of Dothan's website at http://www.dothan.org and click the employment link.