Public Safety Dispatcher — Emergency Communications

City of Dothan; Dothan (AL); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

The City of Dothan is seeking a Public Safety Communications Officer to handle emergency and non-emergency calls and dispatch responders as needed.

Responsibilities include monitoring multiple radios, CAD and mapping systems, and providing pre-arrival instructions in line with dispatch guidelines. Qualified candidates will have APCO PST1, CPR, and NCIC/ACJIC certifications where applicable.

Formación

• Experience in emergency communications and dispatch operations.
• Certification in APCO PST1 and CPR preferred.
• ACJIC/NCIC access and policy knowledge required.

Responsabilidades

• Answer emergency and non-emergency calls and dispatch personnel.
• Provide pre-arrival instructions and maintain update with responders.
• Monitor radios, CAD, mapping, cameras, and other comms equipment.
• Coordinate with other agencies and process after-hours requests.

Conocimientos

Emergency communications

APCO guidelines

Public safety dispatch

Interpersonal skills

Decision making under pressure

Educación

APCO PST1

CPR certification

ACJIC/NCIC certification

Herramientas

CAD system

Radio systems

Mapping software

Descripción del empleo

The City of Dothan is seeking a Public Safety Communications Officer to handle emergency and non-emergency calls and dispatch responders as needed.

Responsibilities include monitoring multiple radios, CAD and mapping systems, and providing pre-arrival instructions in line with dispatch guidelines. Qualified candidates will have APCO PST1, CPR, and NCIC/ACJIC certifications where applicable.