Seasonal Client Service Associate
Jackson Hewitt Tax Service Inc.
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Benefits offered by this job
Job summary
Jackson Hewitt Tax Service Inc. is hiring a Seasonal Client Service Associate to welcome clients, start intake, and handle data entry in a fast-paced office. You’ll support tax professionals and ensure a positive client experience across multiple locations with flexible scheduling.
No prior tax experience is required as PAID training is provided; the role offers hourly pay plus bonus opportunities and potential for future growth into tax-pro-related roles.
Qualifications
- Excellent communication and people skills.
- Basic computer proficiency.
- Fast learner with adaptability.
- Dependable and thrives in fast-paced environments.
- Previous customer service, retail, hospitality, office, or sales experience is a plus—but not required.
Responsibilities
- Welcome clients and create a great first impression.
- Start the client intake process.
- Scan and organize tax documents.
- Perform basic data entry accurately.
- Schedule and confirm appointments.
- Answer phones and follow up with past and potential clients.
- Keep clients informed and engaged during wait times.
- Assist with local marketing efforts.
- Support Tax Pros with day-to-day office needs and deliver an exceptional client experience.
Skills
Job description
Responsive recruiter
- Opportunity for advancement
- Training & development
- Wellness resources
- Company parties
- Employee discounts
- Flexible schedule
Are you friendly, outgoing, and passionate about helping people? Join Jackson Hewitt as a Seasonal Client Service Associate and help create an exceptional experience for every client who walks through our doors. Bring your personality, dependability, and willingness to learn—we’ll help with the rest!
- Welcome clients and create a great first impression
- Start the client intake process
- Scan and organize tax documents
- Perform basic data entry accurately
- Schedule and confirm appointments
- Answer phones and follow up with past and potential clients
- Keep clients informed and engaged during wait times
- Assist with local marketing efforts
- Support Tax Pros with day-to-day office needs and deliver an exceptional client experience
- PAID Training
- Hourly Pay + Bonus Opportunities
- Multiple Locations & Flexible Scheduling
- Early Wage Access with ZayZoon
- 24/7 Telehealth + Mental Wellness Support
- Corporate Discounts
- Personal, Friends & Family Tax Preparation Discounts (terms apply)
- Opportunities to Return Season After Season
- Career Growth into Tax Pro, Office Manager, Area Manager & more
- Tax Training & Continuing Education for those interested in becoming a Tax Pro
- Strong communication and people skills
- Basic computer proficiency
- Fast learners
- Dependability and the ability to thrive in a fast-paced environment.
- Previous customer service, retail, hospitality, office, or sales experience is a plus—but not required.
Compensation: $14.00 per hour
Be noticed, celebrated, and rewarded for your performance
Build Experience You Can Use Year After Year
New to Taxes? Get PAID to Learn!
No Tax Experience Required — PAID Training Provided!
Bring your tax expertise and enjoy opportunities to increase your earning potential, expand your skills, and grow into leadership roles.
PTIN Certification: Yes
By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.
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