Seasonal Client Associate - Plaza Frontenac, MO

TravisMathew Company; St. Louis (MO); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Commission Based incentive Program

Job summary

TravisMathew is seeking a Client Associate to uphold exceptional in-store service and promote a strong sales culture within our retail store in St. Louis, MO. The role focuses on experiences that convert visitors into loyal customers.

You will connect with clients, learn product details, and participate in events to drive repeat business. Weekend/evening availability and teamwork are essential in our fast-paced environment.

Qualifications

• Demonstrates strong customer service and sales focus on the store floor.
• Able to establish and retain a base of repeat clients to meet individual sales goals.
• Keeps up-to-date knowledge of apparel each season (fit, fabric, intended use).
• Participates in-store events, marketing initiatives and CRM activities to drive repeat business.
• Adheres to client service standards and company policies.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.

Skills

Customer service

Communication skills

Sales driven

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.**ROLES AND RESPONSIBILITIES*** Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service* Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals* Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line* Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business* Adhere to client service standards and company policies and procedures* Foster a friendly, open and inviting environment for all in-store guests* Foster a work environment focused on teamwork and productivity* Maintain store cleanliness and organization, including front of house and stock space* undefined**TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)**· Proficient in Microsoft Applications· Proficient in point-of-sale (POS) systems· Strong written and verbal communication skills· Ability to make decisions independently, or escalate when applicable· Ability to work non-traditional hours; weekends, evenings and holidays**EDUCATION AND EXPERIENCE**· Minimum 1-year experience in a client services related capacity**PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)**· Work is performed in a retail environment / store* Walk, sit, stand, bend, reach and move continually during working hours\\*\\*\\*Commission Based incentive Program\\*\\*\\*If your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. TravisMathew is an Equal Employment Opportunity