Seasonal Client Associate - Las Vegas North

TravisMathew, LLC; Las Vegas (NV); In loco; USD 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

TravisMathew, LLC is seeking a Client Associate to maintain the in-store sales and service experience, driving sales KPIs and profitability goals. You will connect with clients on the floor, develop repeat customers, and stay knowledgeable about seasonal apparel, fit and fabrics. The role supports store events and CRM efforts to grow the customer base.

The position requires strong communication, reliable hours including weekends and holidays, and capability to work in a fast-paced retail setting.

Competenze

• Minimum 1-year experience in a client services related capacity.
• Retail environment experience on store floor is typical for this role.

Mansioni

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals
• Connect with in-store clients and develop repeat clients to drive sales
• Maintain knowledge of apparel each season, including fit, fabric and use
• Participate in-store events, marketing and CRM activity to drive repeat business
• Adhere to client service standards and company policies
• Foster a friendly, open environment for all in-store guests
• Maintain store cleanliness and organization.

Conoscenze

Microsoft Products

POS systems

Communication skills

Independent decision making

Flexible hours

Strumenti

Microsoft Office

Descrizione del lavoro

TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew. The Client Associate is responsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space undefined

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or escalation
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

Work is performed in a retail environment / store

Walk, sit, stand, bend, reach and move continually during working hours

If your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.

TravisMathew is an Equal Employment Opportunity