Seasonal Client Associate - Fashion Show

TravisMathew Company; Las Vegas (NV); On-site; USD 19,000 - 25,000; Full time

Job summary

TravisMathew is seeking a Client Associate to support the in-store sales and service experience, driving sales goals and profitability within the store. The role involves connecting with clients, building repeat business, and maintaining up-to-date knowledge of seasonal apparel lines.

The position requires strong communication, the ability to work non-traditional hours, and a proactive approach to delivering exceptional service in a retail setting. Equal opportunity employer.

Qualifications

• Minimum 1 year of client services experience.
• Must deliver approachable and efficient sales and service on the floor.
• Maintain knowledge of apparel each season and CRM activities.

Responsibilities

• Maintain in-store sales and service experience and promote sales culture within the store.
• Connect with in-store clients and develop repeat clients to drive sales goals.
• Maintain knowledge of apparel, fit, fabric and intended use each season.
• Participate in-store events, marketing initiatives and CRM activity to drive repeat business.
• Adhere to client service standards and store policies.
• Foster a friendly, team-focused environment and keep the store clean and organized.

Skills

Communication skills

Decision making

Flexibility with hours

Customer service

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

The Client Associate isresponsible for maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or escape when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

TravisMathew is an Equal Employment Opportunity