Seasonal Client Associate - Ala Moana

tcbrands; Honolulu (HI); On-site; USD 25,000 - 28,000; Full time

Job summary

TravisMathew in Honolulu, Hawaii is seeking a store associate to deliver exceptional service on the floor, connect with clients, and drive sales while representing the brand's lifestyle-forward apparel.

You will maintain product knowledge, participate in events and CRM efforts, and help keep the store welcoming, organized, and productive, including weekend and holiday hours.

Qualifications

• Minimum 1-year experience in a client services related capacity

Responsibilities

• Provide approachable, efficient sales and service on the floor to meet sales goals.
• Engage with in-store clients to build repeat business.
• Maintain product knowledge by season.
• Participate in-store events and CRM activities.
• Adhere to client service standards and store policies.
• Create a friendly and inviting in-store environment.
• Support teamwork and maintain store cleanliness and stock.

Skills

POS proficiency

Customer service

Communication

Retail knowledge

Flexible schedule

Tools

POS systems

CRM software

MS Office

Job description

TravisMathew is a premium apparel brand that exists because we seized an opportunity-and we're inviting you to take yours. Back in 2007, we saw there weren't many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life-plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Strong written and verbal communication skills
• Ability to make decisions independently, or escalation when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Minimum 1-year experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a retail environment / store
• Walk, sit, stand, bend, reach and move continually during working hours

18.20 - 19.10 - 20.00 USD Hourly

We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

TravisMathew is an Equal Employment Opportunity