Seasonal Cinema Runner: Deliver & Delight Guests

Cinépolis USA; San Mateo (CA); On-site; USD 26,000 - 28,000; Part time

Benefits offered by this job

Employee discount on tickets and food

Milestone gifts for anniversaries

Job summary

Cinépolis USA is seeking a Seasonal Runner for the San Francisco Bay Area theaters. The role involves delivering concessions items and supporting guests to ensure timely, high-quality service during screenings.

Must be 18+, with 1+ year in food running preferred. Certifications in ServSafe, Food Handling and Alcohol are required, and applicants should be available nights, holidays and weekends. Training and a team-focused environment are offered.

Qualifications

• Must be 18 years or older.
• 1+ years of food running or bussing preferred.
• ServSafe, Food Handling and Alcohol training certifications required.
• Strong interpersonal skills for interacting with employees, guests, and management.
• Effective communication skills and ability to handle difficult situations.
• Must maintain attention to detail in a fast-paced environment.
• Available nights, holidays and weekends.

Responsibilities

• Deliver concessions, kitchen, and bar items to guests, ensuring accuracy and timeliness.
• Coordinate with expediter to ensure orders arrive together and high quality.
• Double-check orders and communicate issues to kitchen or supervisors.
• Suggest menu items, promotions, and upsell to guests.
• Clean auditoriums and assist with duties after shows.
• Assist team members, scan tickets, and manage concessions transactions.
• Handle guest complaints and redirect to appropriate resources if needed.
• Monitor movie projection issues and report to management.
• Complete opening, mid, and closing procedures as required.
• Adhere to Cinépolis service standards and participate in trainings.

Skills

Interpersonal skills

Communication

Attention to detail

Reliability

Availability nights/holidays/weekends

Customer service

Education

ServSafe Certification

Food Handling Certification

Alcohol Service Certification

Job description

Cinépolis USA is seeking a Seasonal Runner for the San Francisco Bay Area theaters. The role involves delivering concessions items and supporting guests to ensure timely, high-quality service during screenings.

Must be 18+, with 1+ year in food running preferred. Certifications in ServSafe, Food Handling and Alcohol are required, and applicants should be available nights, holidays and weekends. Training and a team-focused environment are offered.