Seasonal Center Associate

The UPS Store #2958; Mauldin (SC); On-site; USD 17,000 - 21,000; Part time

Job summary

Hireology is seeking a Seasonal Center Associate for a part-time, fixed-term role to support surges in store activity. You will assist customers by processing packages, operating office equipment, and providing product knowledge while maintaining a professional appearance and attitude.

The ideal candidate has retail experience, strong computer skills, a high school diploma or GED, and a friendly demeanor. Must be able to work evenings/weekends during peak periods and lift 40+ pounds.

Qualifications

• High school diploma or GED required.
• Retail/customer service experience.
• Strong communication and people skills.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned

Skills

Retail/customer service experience

Strong communication skills

Strong computer skills

Microsoft Office

Adobe Suites

Phone skills

Written communication

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Creative Suite

Job description

The Seasonal Center Associate will augment our Center team on a part-time basis for a predetermined period of time to help with surges in business activity. He or she delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. In addition, the Seasonal Associate must be willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peaks.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work a very flexible, part-time schedule that may span a seven day work week, Sunday through Saturday during seasonal peak periods
• Willing and able to work primarily evening and weekends.