Full-Time Center Associate-SEASONAL HELP

The UPS Store #2200; Casper (WY); On-site; USD 28,000 - 32,000; Full time

Job summary

The UPS Store is seeking a Center Associate to deliver world-class customer service by processing packages and operating copiers, POS devices, and other equipment. You will advise customers on products and services and demonstrate knowledge of industry best practices.

The ideal candidate has retail experience, strong computer skills, a high school diploma or GED, a friendly demeanor, and is a fast learner who will learn all aspects of the business quickly. Saturday work is required.

Qualifications

• High school diploma or GED required.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding phone skills and strong verbal and written communication.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Operates equipment, software, and devices, and shares knowledge with others.
• Becomes a Notary Public.
• Maintains a clean, organized, and safe working environment.
• MUST WORK SATURDAYS.
• Performs other duties as assigned.

Skills

Microsoft Office

Adobe Suite

Phone skills

Verbal communication

Written communication

Education

High school diploma or GED

Job description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Will become a Notary Public
• Performs other duties as assigned
• MUST WORK SATURDAYS

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Perky, Friendly attitude.
• Able to lift 40+ pounds
• NO FELONIES