Seasonal Campground Host: Guest Services & Maintenance

Outdoor Recreation Hospitality llc; American Fork (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Outdoor Recreation Hospitality llc seeks seasonal Hosts for the Evanston-Mountain View District to deliver quality recreational experiences in Wyoming/Utah landscapes. The Host position supports operations with guest services, basic admin tasks, and fee collection across multiple campgrounds.

The role requires strong customer service, ability to work evenings and weekends, and physical tasks including lifting up to 20 pounds and working in varied weather.

Qualifications

• Strong customer service skills; enjoys working in an environment of extensive public contact.
• Basic manual labor abilities, including cleaning and sanitizing facilities with a variety of cleaning agents and chemicals.
• Excellent verbal and written communications skills.
• Basic recordkeeping experience, including money handling.
• Must be able to work with minimal supervision and follow instructions accurately.
• Willing to work a flexible work schedule, including regular evenings, weekends and holidays.
• Able to lift 20 pounds on a frequent basis.
• The ability to move safely over rough and uneven terrain.
• The ability to work in extreme weather.
• Able to tow own RV (where applicable) in and out of campgrounds in emergency situations.

Responsibilities

• Demonstrates courteousness and a helpful attitude to all visitors; provides excellent customer service by educating the public on the rules and regulations of the recreation area.
• Performs certain administrative tasks, including basic recordkeeping and fee collection.
• Maintains facilities and grounds, including cleaning, sanitizing and stocking of restrooms, emptying trash containers and replacing the liners, cleaning roadways and trails, cleaning campsites, picnic tables, fire rings, grills, and disposing of ashes.
• Rakes and grooms’ sites and public areas, maintains a litter-free facility, picks up micro-trash such as bottle caps and cigarette butts, maintains outlying areas such as trails, outposts, and rental cabins.
• Maintains a good working relationship with fellow employees, governmental agency representatives, and the visiting public.
• Registers campers, collects fees, and sells certain retail items such as firewood, ice, and concession goods.
• Processes revenues and fee collection data using Company approved forms and procedures.
• Familiar with local points of interest, nearby facilities, and local rules and regulations.
• Reports problems and any unsafe or hazardous conditions as they are discovered.

Skills

Customer service

Manual labor

Verbal communication

Written communication

Recordkeeping

Flexible schedule

Physical fitness

Job description

Outdoor Recreation Hospitality llc seeks seasonal Hosts for the Evanston-Mountain View District to deliver quality recreational experiences in Wyoming/Utah landscapes. The Host position supports operations with guest services, basic admin tasks, and fee collection across multiple campgrounds.

The role requires strong customer service, ability to work evenings and weekends, and physical tasks including lifting up to 20 pounds and working in varied weather.