Seasonal Brick Specialist — Guest Experience Pro

1088 LEGO Brand Retail Inc.; Natick (MA); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Family Care Leave

Life & Disability Insurance

Wellbeing resources

Colleague Discount

Bonus scheme

Hybrid work policy

Job summary

LEGO Group is seeking a store associate in Natick, MA to deliver a signature guest experience, greet visitors, and handle checkout with a professional, friendly demeanor. You will maintain a clean, safe store and adhere to LEGO visual standards while engaging customers with promotions and loyalty programs.

You will assist in stockroom operations, support receiving, and participate in daily store tasks in a collaborative environment with a hybrid work approach as applicable.

Responsibilities

• Greet every guest, perform all cash register functions, and maintain a professional, gracious and engaging manner at all times.
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO Brand Retail visual standards.
• Safely operate the store stockroom while assisting in the receiving of merchandise, maintaining stockroom standards, and reporting shortages to management.
• Resolve customer issues and report challenging situations to management.
• Customer engagement.
• Use of promotional materials, loyalty programs.
• Typically responsible for store operational tasks in duty.

Job description

LEGO Group is seeking a store associate in Natick, MA to deliver a signature guest experience, greet visitors, and handle checkout with a professional, friendly demeanor. You will maintain a clean, safe store and adhere to LEGO visual standards while engaging customers with promotions and loyalty programs.

You will assist in stockroom operations, support receiving, and participate in daily store tasks in a collaborative environment with a hybrid work approach as applicable.