Seasonal Brand Experience & Loyalty Specialist

Banana Republic; Gilroy (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical, dental, vision and life ins.

Job summary

Banana Republic is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will educate shoppers, promote loyalty programs and leverage omni-channel tools to deliver a seamless shopping experience.

This role supports store goals and collaborates with leadership to sustain a dynamic, customer-centric environment. You’ll engage with customers on the sales floor, assist with fittings and store operations, and uphold a neat, organized

Qualifications

• Greet and assist customers to enhance the in-store experience.
• Educate customers about loyalty programs and promotions.
• Use omni-channel options to drive sales and service.

Responsibilities

• Provide excellent customer service and build brand loyalty.
• Educate customers on products and promotions to aid decisions.
• Engage with customers to drive sales using suggestive selling.
• Maintain a clean, organized and welcoming store floor.

Skills

Customer service

Retail sales

Brand knowledge

Omni-channel selling

Job description

Banana Republic is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will educate shoppers, promote loyalty programs and leverage omni-channel tools to deliver a seamless shopping experience.

This role supports store goals and collaborates with leadership to sustain a dynamic, customer-centric environment. You’ll engage with customers on the sales floor, assist with fittings and store operations, and uphold a neat, organized