Seasonal Brand Experience Associate

Carter's, Inc.; Prosper (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

30% store discount

Mental health benefits

GED/bachelor’s degree tuition-free or/

English as a second language program

Professional development opportunities

Job summary

Carter's, Inc. is hiring a Seasonal Associate to be the first face of the brand for growing families. You will greet customers, showcase baby essentials, and help parents prepare for school and everyday moments in a welcoming store environment.

You will resolve customer questions, assist with omnichannel shopping, and handle POS transactions while ensuring a safe, clean, and engaging shopping experience. This role emphasizes teamwork, flexibility, and growth within Carter's inclusive culture.

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Multitasking

Communication skills

Retail environment

Tools

POS system

Job description

Carter's, Inc. is hiring a Seasonal Associate to be the first face of the brand for growing families. You will greet customers, showcase baby essentials, and help parents prepare for school and everyday moments in a welcoming store environment.

You will resolve customer questions, assist with omnichannel shopping, and handle POS transactions while ensuring a safe, clean, and engaging shopping experience. This role emphasizes teamwork, flexibility, and growth within Carter's inclusive culture.