Seasonal Brand Associate — Omnichannel Customer Experience

Gap Inc; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

Gap Inc. is seeking a Brand Associate to bring the brand to life for customers. You’ll provide excellent customer service, educate on loyalty programs and use omni-channel tools to inspire and inform shoppers.

You’ll collaborate with store leadership to deliver a best-in-class experience, drive sales, and maintain a neat, organized workspace. Flexibility for scheduling including holidays and weekends is expected.

Qualifications

• Excellent communication with customers and team to meet goals.
• Customer-focused service on and off the sales floor.
• Passionate about retail and thriving in a fast-paced environment.
• Open to feedback and continuous improvement.

Responsibilities

• Consistently treat customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes efficiently.

Skills

Customer service

Communication

Retail technology

Team collaboration

Flexibility

Lifting 30 lbs

Job description

Gap Inc. is seeking a Brand Associate to bring the brand to life for customers. You’ll provide excellent customer service, educate on loyalty programs and use omni-channel tools to inspire and inform shoppers.

You’ll collaborate with store leadership to deliver a best-in-class experience, drive sales, and maintain a neat, organized workspace. Flexibility for scheduling including holidays and weekends is expected.