Seasonal Brand Associate - Flexible Omnichannel Retail

Gap Inc; New York (NY); On-site; USD 21,000 - 26,000; Full time

Job summary

Gap Inc. in New York is seeking a Brand Associate to bring our brand to life for customers. You will deliver excellent service, educate customers about loyalty programs, and use omnichannel tools to enhance the shopping experience.

Collaborating with leadership, you will help achieve store goals, assist on the sales floor, fitting rooms, cash wrap, and back of house, while maintaining a neat, organized workspace and handling returns professionally.

Qualifications

• Good communicator with the ability to interact with customers and team to meet goals.
• Customer-focused service provider on and off the sales floor to deliver an exceptional experience.
• Passionate about retail and thriving in a fast-paced environment.
• Problem solver focused on continuous improvement, open to feedback and taking action.
• Flexible schedule including holidays, evenings, overnight and weekends.
• Able to utilize retail technology.
• Able to move around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Job description

Gap Inc. in New York is seeking a Brand Associate to bring our brand to life for customers. You will deliver excellent service, educate customers about loyalty programs, and use omnichannel tools to enhance the shopping experience.

Collaborating with leadership, you will help achieve store goals, assist on the sales floor, fitting rooms, cash wrap, and back of house, while maintaining a neat, organized workspace and handling returns professionally.